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Academy · Program area

Hospitality and Customer Experience

Welcome every guest well and deliver a consistent, responsible experience.

Planned

What you’ll learn

Planned learning outcomes. The final syllabus is in development.

  • Create a welcoming first visit for new guests
  • Deliver consistent service across shifts
  • Practice responsible, professional service
Who it’s for
Frontline team members and anyone who serves guests.
Format
Planned formats: live workshops and on-demand lessons. Final format to be announced.
Instructor
To be announced
Availability
Not open for enrollment yet
Prerequisites
None

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